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Legal Compliance & Terms of Service

Terms & Conditions

Governing online jacket purchases, transactions, and payments via Cashfree Payment Gateway

1. Introduction & Merchant Identity

Welcome to our online store. By accessing, browsing, or placing an order on this website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Return & Refund Policy. If you do not agree, please discontinue using this website.


2. Pricing & Currency (Indian Rupee - INR)

In strict compliance with Reserve Bank of India (RBI) directives and Cashfree Payments merchant guidelines, all product prices, shipping fees, and discounts listed on this website are exclusively denominated and charged in Indian Rupees (₹ INR). All listed prices include applicable Goods and Services Tax (GST).


3. Payment Processing via Cashfree Payments

All online payments on this website are aggregated and processed by Cashfree Payments India Private Limited (“Cashfree”), an authorized Payment Aggregator regulated by the Reserve Bank of India (RBI).

  • Accepted Payment Modes: Unified Payments Interface (UPI via Google Pay, PhonePe, Paytm, BHIM), Debit & Credit Cards (Visa, MasterCard, RuPay), Net Banking across 50+ Indian banks, and approved digital wallets.
  • Payment Security: Card transactions are protected by bank-level 256-bit SSL encryption and comply with PCI-DSS Level 1 standards. We never store or log your card number, CVV, or UPI PIN on our servers.
  • Order Confirmation: An order is deemed accepted once Cashfree confirms successful transaction authorization. An automated order receipt is generated with your unique Order ID.

4. Shipping & Doorstep Delivery

We provide FREE Shipping across 27,000+ Indian pincodes. Orders are dispatched within 24 to 48 business hours of order placement, with standard doorstep delivery completed within 3 to 7 business days depending on location. Real-time courier tracking is provided for every order.


5. Returns, Exchanges & Cashfree Refunds

We provide a comprehensive 7-Day Return and Size Exchange window from the date of confirmed delivery. In the event of a valid return or pre-dispatch cancellation, refunds are credited back to the original source account via Cashfree within 5 to 7 working days. Please review our complete Return & Refund Policy.


6. Governing Law & Jurisdiction

These Terms and any individual agreements under which we provide services shall be governed by and construed in accordance with the laws of the Republic of India, with exclusive jurisdiction resting in the competent courts of Surat, Gujarat, India.


7. Grievance & Customer Support

Support Desk: Customer Relations & Grievance Redressal
Customer Helpline: +91 97376 36418 (Mon – Sat, 9:00 AM – 7:00 PM IST)
Location: Ring Road, Surat, Gujarat, India - 395002